Samsung's New Warranty and Care Hub in One UI 9: What It Does and Who Gets It

 

If you've updated to One UI 9 on a Galaxy Z Fold 8, Z Fold 8 Ultra, or Z Flip 8, there's a new tile in Settings you probably haven't noticed yet: Warranty and Care. It's tucked in quietly near the top of the main Settings list, easy to scroll right past if you're not looking for it. Most people only think about warranty status or repair costs after something's already gone wrong — a cracked screen, a battery that won't hold a charge, a phone that's acting up right before a trip. By then, you're usually digging through a support app, a separate website, or making a phone call just to figure out what your options even are.

Samsung built this hub to change that. It's actually one of the more useful additions to Settings in a while — it pulls warranty tracking, hardware diagnostics, repair booking, and support chat into one screen instead of scattering them across three or four different apps. No more guessing which app has your warranty info, or wondering if a problem is worth a trip to the service center before you even know what's wrong. 

Here's what it actually does, and whether your phone has it yet.

What's Inside Warranty and Care

  • Warranty status at a glance — See your remaining warranty period and Samsung Care+ eligibility for the phone you're using, plus coverage info for any other Galaxy device linked to your Samsung account Watch, Buds, Tab.
  • Built-in diagnostics — Run hardware checks on your battery, charging, sensors, touchscreen response, and connectivity without leaving Settings or downloading a separate app.
  • Repair cost transparency — See estimated repair costs for common issues, shown side by side with what the same repair would cost under Samsung Care+.
  • Bixby troubleshooting — Describe your problem in plain language like battery draining fast and get a step-by-step fix suggested directly in the chat.
  • Direct repair booking — If a diagnostic flags a real problem, book an appointment at an authorized service center or start remote support, all from the same screen.

Who Has It Right Now

  • This is the part worth being upfront about: Warranty and Care is currently limited to Samsung's newest foldables — the Galaxy Z Fold 8, Z Fold 8 Ultra, and Z Flip 8. If you're on a Galaxy S26 or an older Samsung phone, you won't see this tile yet. 
  • Samsung hasn't confirmed an exact timeline, but the expectation is that it rolls out more broadly as One UI 9 reaches other flagship devices.

How to Check If You Have It

  • Go to Settings > Search Warranty and care or scroll near the top of the main Settings list, just under your Samsung account. If it's not there, your device hasn't received this feature yet — that's normal, not a bug.
  • If you're on a Z Fold 8 or Z Flip 8 and still don't see it, try Settings > Software update > check for updates, since Samsung is rolling this out in stages even among supported devices.
How to Run a Diagnostic Test (Step-by-Step)

If your phone has the hub, running a diagnostic takes less than a minute:
  • Open Settings > Warranty and care
  • Tap Diagnostics
  • Choose which component to check — battery, charging, sensors, touchscreen, or connectivity — or run a full check that covers all of them at once
  • Wait for the test to finish; most individual checks take just a few seconds
If everything comes back normal, you'll see a simple confirmation and nothing else happens. If a problem is detected, the hub shows what it found in plain language and gives you two paths: a suggested fix you can try yourself, or a direct option to request a repair if the issue looks hardware-related.

This is worth doing even if your phone feels fine. Running a quick diagnostic every few months — especially on the battery and charging checks — can catch a slow decline before it turns into a phone that won't hold a charge overnight.

Warranty and Care vs. Samsung Members

If you've used the Samsung Members app before, you might be wondering how this is different. Samsung Members still exists and still handles some support functions, but Warranty and Care is built directly into Settings, which means it's faster to reach and doesn't require a separate app or a Samsung account login screen every time. 

Think of Warranty and Care as the quick, built-in version, and Samsung Members as the fuller support app for things like community forums and beta program enrollment.

See also: 5 Things You Should Never Do With Your Foldable Phone — if you're on one of the foldables that already has this hub, it's worth knowing what else to avoid. And if you've been digging through Settings lately, you might also want 5 Hidden Galaxy Updates You're Missing, which covers another set of features Samsung tucks away where most people never look.

Frequently Asked Questions

Q. 1: Does Warranty and Care cost anything to use?

No. The hub itself is free — it's built into Settings. You'd only pay if you request a paid repair or sign up for Samsung Care+ coverage.

Q. 2: Can I use this if my phone isn't under warranty anymore?

Yes. It still shows diagnostics, repair cost estimates, and support options even if your warranty has expired — you'd just pay out-of-warranty pricing for any repair.

Q. 3: Will this come to the Galaxy S26 series?

Samsung hasn't given an exact date, but the feature is expected to expand as One UI 9 rolls out more broadly beyond the newest foldables.

Q. 4: Does the diagnostics tool actually fix problems, or just detect them?

It detects and suggests. For software-level issues, it may walk you through a fix. For hardware problems, it routes you to a repair request instead.

Q. 5: Is my data safe when I run a diagnostic test?

Yes. The diagnostics check device hardware and performance — it doesn't access personal files, messages, or app data.

Final Thoughts

What stands out about Warranty and Care isn't any single feature — it's that Samsung finally put all of this in one place. Warranty status, diagnostics, repair costs, and support used to mean juggling the Samsung Members app, a support website, and a phone call to a service center. Now it's one tile in Settings. 

If you're one of the early foldable owners with access to it, it's worth exploring even if nothing's currently wrong with your phone — knowing your warranty status and having a one-tap diagnostic ready before something breaks is the kind of feature you'll be glad exists the day you actually need it. For everyone else, this is a good one to keep an eye on: it's a strong sign of where Samsung's Settings app is headed with One UI 9.

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